archives

It's winter in South Africa at the moment. It's COLD, it's DARK and the electricity supply is, well, 'unreliable' (at best). We LOVE building awesome software for you all but sometimes even the most motivated of teams needs a bit of a mental and physical health 'pump up' - A motivational kick, a fresh goal [...]

SOLID is all about making your life easier and your repetitive tasks quicker - so you can enjoy the finer things in life - like some extra TIME. Who doesn't need more of that - am I right?? So - we have dedicated this issue of the SOLID Source to all the little things in [...]

How to search for a Ticket There are a number of ways to search in SOLID. This SOLID Help article shows you how to use each of them to search for a Ticket. I want to be a ticket searching hero Beyond 123456: Practical Tips To Creating Strong Passwords Data is arguably one of today’s [...]

Good Morning,Get a SOLID refresher with our video series: What is SOLID? A super quick SOLID overview - what the platform is and what it actually does. Watch Video Logging in & navigation A quick introduction to logging in and navigating your way around the SOLID dashboard. Watch Video Creating your first customer Step by [...]

Good Morning,Thank you for your survey feedback Thank you very much to those who submitted their feedback to us through the SOLID 2023 Customer Satisfaction Survey that we sent out during February. We're grateful for your feedback to and will be sharing the results in next month's 'SOLID Source'. 🏆 Congratulations to our Survey Lucky [...]

Good Morning, Welcome to the 'SOLID Source', our new monthly Customer Newsletter. You have asked us to improve communications regarding updates and improvements to your SOLID Platform. The SOLID Source newsletter is designed to share relevant and useful content about SOLID including new 'Help' articles, platform improvements, company news and more. Recent Updates to your [...]