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Audit Trails
How to check a customers’ audit trail
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Communications
How to Create a New Customer (Business or Personal) With the ‘New Account’ Button
Viewing Tickets through a Customer’s Account
How to Enable BulkSMS on your SOLID Platform
BulkSMS Token Configuration
Bulk Messenger
How to Enable the Clickatell SMS Dispatcher
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Customer Accounts
How do I change the Account Status of a customer account from ‘Suspended’ to ‘In-Active’?
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General
How to Create a New Customer (Business or Personal)
How to Search for Anything in SOLID
How to Search for an Existing Customer
Using Favourites
Advanced Search
Quick Module Access bar
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Colour Coded Account Status and Customer Information Tabs
Flex Fields
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