SOLID Source

If you’re anything like us, you’ve hit the 2024 ground running. It’s only the end of February and we’ve already got a bunch of cool stuff to share with you. FEATURING: SOLID's Innovative Cloud Antivirus Scanner Like your house, the most common entry points for Business Support System (BSS) security breaches are via the entrance. [...]

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As we bid a fond farewell to 2023, let's press the pause button and rewind through an epic year. Imagine a year bursting at the seams with phenomenal growth, ground-breaking automation solutions, and the kind of partnerships that feel more like epic team-ups (yep, that's you!). Thank you so much for your continued support and [...]

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Whether you've been with SOLID for a little or a long time, we're really enjoying having you get to know us better with our 'Meet our Management Team' feature (Nadine is saying 'Hi' at the bottom of this mail). One quirk of our team that's in our SOLID-blue blood, is that we're pretty single-minded when [...]

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As we mark 18 remarkable years in the business, we're pulling back the curtains and letting you in on a little secret: our success story isn't just about the projects we've done or the awards we've won — it's about the people who dream, decide, and deliver consistently. You may know us as SOLID, but [...]

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It's winter in South Africa at the moment. It's COLD, it's DARK and the electricity supply is, well, 'unreliable' (at best). We LOVE building awesome software for you all but sometimes even the most motivated of teams needs a bit of a mental and physical health 'pump up' - A motivational kick, a fresh goal [...]

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SOLID is all about making your life easier and your repetitive tasks quicker - so you can enjoy the finer things in life - like some extra TIME. Who doesn't need more of that - am I right?? So - we have dedicated this issue of the SOLID Source to all the little things in [...]

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How to search for a Ticket There are a number of ways to search in SOLID. This SOLID Help article shows you how to use each of them to search for a Ticket. I want to be a ticket searching hero Beyond 123456: Practical Tips To Creating Strong Passwords Data is arguably one of today’s [...]

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Good Morning,Get a SOLID refresher with our video series: What is SOLID? A super quick SOLID overview - what the platform is and what it actually does. Watch Video Logging in & navigation A quick introduction to logging in and navigating your way around the SOLID dashboard. Watch Video Creating your first customer Step by [...]

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Good Morning,Thank you for your survey feedback Thank you very much to those who submitted their feedback to us through the SOLID 2023 Customer Satisfaction Survey that we sent out during February. We're grateful for your feedback to and will be sharing the results in next month's 'SOLID Source'. 🏆 Congratulations to our Survey Lucky [...]

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Good Morning, Welcome to the 'SOLID Source', our new monthly Customer Newsletter. You have asked us to improve communications regarding updates and improvements to your SOLID Platform. The SOLID Source newsletter is designed to share relevant and useful content about SOLID including new 'Help' articles, platform improvements, company news and more. Recent Updates to your [...]

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