Vox’s lead management solution uses automatic location detection to enable customer self-service. Based on a pinned or entered location, the website uses real-time information to display a list of available ISP services. From there, prospects can “Order Now”, and be guided through the purchase process, or ask to “Keep Me Posted”, creating a real-time “Wishlist”.
Tag: South Africa
When Internet Solutions launched the new Rain LTE platform to the South African ISP market, the race was on for ISPs to be able to offer this exciting new service to their customers “yesterday” (as they say).
As Cybersmart, a South African Internet Service Provider (ISP), looked to launch a new set of premium Lightspeed Fibre Internet services, they wanted a BSS/OSS solution that would be able to match the quality of their new Fibre services. Specifically, they were looking for a solution that would allow them to provide their customers with […]
With their bold and disruptive approach to building fibre networks, Frogfoot Networks began looking for a BSS/OSS solution to help them manage their rapidly growing network. With business goals to increase their number of fibre links into the thousands, Frogfoot wanted a solution that, in addition to supporting their network roll-out, would enable both automation […]
As a South African ISP supplying a multitude of services such as phones, VoIP, ADSL, Fibre, APN’s and Diginet – XDSL was looking for an automation partner to help them streamline their installation and billing processes. XDSL also wanted to adopt a support ticketing solution to aid with customer service and internal processes, and a collections […]